DUOS for Medicare Advantage Plans

Imagine a world where your members can effortlessly navigate their healthcare journey, all while feeling supported and empowered with the knowledge they need to make informed decisions. DUOS was created to do just that—and tackle the core challenges and shifting headwinds that Medicare Advantage plans face.

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An easy button for the headaches of health care

DUOS improves member experience by first solving acute SDOH needs. We then empower beneficiaries with their broader supplemental benefits and complete critical care action in a trustworthy, tailored experience.

Increase retention and growth

Value recognition drives retention. DUOS helps your members understand their plan, recognize the value of their benefits,  and feel more empowered and in control of their health.

Increase accuracy and timeliness of risk adjustment

DUOS engages with your high-impact membership to identify barriers to care, provide appropriate solutions within their benefits, and deliver savings.

Increase quality and Star ratings

DUOS works with your team to execute your cross-functional initiatives delivering contextual and timely campaigns and closing gaps in care.

Increase member satisfaction

DUOS provides the access, guidance, and support to foster a sense of independence and control in a member’s health journey, in a culturally and linguistically appropriate experience.

A streamlined experience for all stakeholders

Say goodbye to confusion and missed connections. DUOS’ member activation and navigation tools work across geographies, h-plans, and resource types to reduce complexity in care delivery, improve the user experience, and overcome barriers to healthy living.

Caregivers

“Helping my parents navigate their Medicare benefits is a real challenge. DUOS cuts through the confusion and connects us with recommendations for everything from grocery delivery to community groups.”

Caregivers

“Helping my parents navigate their Medicare benefits is a real challenge. DUOS cuts through the confusion and connects us with recommendations for everything from grocery delivery to community groups.”

Medicare Beneficiaries

“It’s important to me that I understand how to manage my health and well-being as I continue to grow older. DUOS helps me find services and benefits already covered by my insurance - and I’m feeling better than ever.”

Medicare Beneficiaries

“It’s important to me that I understand how to manage my health and well-being as I continue to grow older. DUOS helps me find services and benefits already covered by my insurance - and I’m feeling better than ever.”

Caregivers

“Helping my parents navigate their Medicare benefits is a real challenge. DUOS cuts through the confusion and connects us with recommendations for everything from grocery delivery to community groups.”

Member-Facing Teams

“The population I connect with each day is very diverse. The DUOS platform quickly connects me to services to solve the unique aging needs of each member - no more digging through documents or chasing through phone trees!”

Medicare Beneficiaries

“It’s important to me that I understand how to manage my health and well-being as I continue to grow older. DUOS helps me find services and benefits already covered by my insurance - and I’m feeling better than ever.”

Caregivers

“Helping my parents navigate their Medicare benefits is a real challenge. DUOS cuts through the confusion and connects us with recommendations for everything from grocery delivery to community groups.”

Member-Facing Teams

“The population I connect with each day is very diverse. The DUOS platform quickly connects me to services to solve the unique aging needs of each member - no more digging through documents or chasing through phone trees!”

Breaking down silos

The DUOS platform aggregates more than 100,000 unique Medicare benefits, local community resources, and government programs, alongside data and programming specific to your plan. Our AI-powered recommendation engine surfaces the best-fit resource for the individual’s unique aging needs.

Part C benefits

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Vision exam, eyewear
Health-related transportation
Hearing exam, hearing aids
Over-the-counter (OTC) benefits
Food and meal benefits
and more

Relevant local resources

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Food banks
Local paratransit/NEMT
Local Area Agencies on Aging (AAAs)
and more

Government programs

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SNAP and EBT
LIHEAP and LIWAP
Affordable Connectivity Program (ACP) and Lifeline
In-Home Support Services (IHSS)
Long-Term Services & Supports
and more

Part B benefits

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AWV benefit and incentive
Primary care visit
Physician specialist services (non-physician)
Mental health specialty services
and more

Plan preferred partners

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Your preferred vendors for:
Transportation
Food and nutrition
Durable medical equipment
Pharmacy, over-the-counter (OTC) and more

Plan-specific data

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Stars
Annual Wellness Visits
SDoH gaps
and more

Learn more

We're keeping a close eye on all things Medicare Advantage. Here's a selection of recent analyses and insights from our team.

Briefings

The Link Between Social Needs & Business Performance

Solving social needs improves outcomes and satisfaction.

Read MoreGet Access
News

DUOS Wins 2023 Medtech Breakthrough Award

Honored with the Patient Engagement Innovation Award.

Read MoreGet Access
A Little Inspiration

All About Annual Wellness Visits

Learn why you should prioritize getting your AWV.

Read MoreGet Access

Get in touch

Want to learn more about how DUOS can support your plan’s performance and engagement goals?

Request a Demo