Our proactive and personalized member activation approach engages your Medicare beneficiaries throughout their health journey, delivering quality health outcomes and improving member satisfaction for our valued partners. Our approach removes barriers to health literacy and access to care and facilitates contextual and timely connections with closed loop visibility.Request a Demo
DUOS’ approach to member activation combines an AI-powered recommendation engine with plan-specific campaign content to deliver highly contextualized, personalized and timely resource matches.
Targeted omnichannel marketing campaigns drive members to sign up with DUOS through a self-service digital experience or telephonically with our virtual-human team
Members share their top SDoH and care needs or follow DUOS’ recommended care campaign prompts
Personalized resource matches reflect the member’s unique coverage, geographic location, and other demographic data
One-click access to service providers enables high-value outcomes during DUOS sessions
Track member-level engagement with and ratings of recommended resources
DUOS aggregates and shares member-specific and plan-level insights
Targeted engagement campaigns leverage both technology and virtual-human support to ensure strong connections, resolve barriers to health living, and drive gap in care closure.
In navigation time to find
benefits, coverage and
Completed with PCP and in-
Via supplemental benefits, government programs and community resources
Via engagement in two or more Medicare Advantage supplemental benefits
Managing her mom’s provider visits was getting time consuming and confusing.
A computer error left Roy without a second vaccine appointment.
A lost motorized scooter was making Joann’s world smaller and smaller.
Since retiring, Lucio has been struggling to pay his monthly bills on time.
Tim uses a walker and was scared of falling while home alone.
Chronic pain from a leg injury prohibits Terry from driving.
Quintin’s limited budget means he often has to decide between food and other bills.
Stan often skips doctors appointments related to his diabetes.
Moving to be closer to her grandchildren left Brenda without a PCP.
DUOS has built the “easy button” for the headaches of health care. Take a tour of our solutions for older adults, caregivers, and member-facing teams today.