FAQ

What do I get for $95?

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The way it works is that we would pair you with a Duo who would call you every week. In this phone call, the Duo will check in and learn what things we can help you with -- and it certainly isn’t uncommon to become friends with your Duo since you chat with the same person every week over the phone. Our members have us coordinate transportation for them, make medical appointments, find licensed home care providers, find in-network physicians, the list goes on! 

What is your hourly rate?

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DUOS works a lot differently than a home care agency. We provide a personal assistant who will check in with you once a week over the phone and learn what things we can take off your to-do list. We charge a flat monthly subscription fee of $95 for our service.

When will I be charged?

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You will be charged following the 14-day free trial period.

How many requests can I make in a month?

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We don’t have a limit! We’re here to help!

Do you accept my insurance?

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We do not. Our members pay a subscription fee for our service, and enjoy the perks of having a dedicated assistant, ready to help them with everything from coordinating transportation to finding a cat sitter!

What is your cancellation policy?

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You can cancel at any time during the free trial and not be charged. After your free trial is over, you can cancel at any time and not be charged for the next month of service.

Is the Duo a real person?

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The Duo is a real person! We’ve got a great team of folks who are just on the other end of the line, ready to help!

Do you service my area?

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We do! As DUOS is a personal assistant service that works through weekly phone calls, we service the entire US.

Still have questions? Call anytime.855 212 9242.