Nope! DUOS is made available at no cost to you through your health insurance. To confirm your eligibility, give us a call at (855) 212-9242 (TTY: 711), 9 am-9 pm ET, Monday - Friday, or sign up here.
In addition to connecting you with no-cost services available through your health insurance plan, we may find services, like meal deliveries, that do charge a fee. But it's always up to you to decide on what services and programs to use.
DUOS offers both a digital self-service experience (you can log in on a computer, tablet or mobile phone) and the option to call our friendly team if you have a specific question or want to chat. Our members use DUOS to help find transportation services, make medical appointments, find licensed home care providers or in-network physicians ... the list goes on!
DUOS works to understand what tasks or goals you'd like support on and then helps connect you with no-cost and low-cost services to address these needs. We can help you understand things like your health insurance benefits and community resources.
Overwhelmed with your to-do list? Unsure how to find help with daily tasks or healthcare needs? DUOS helps older adults live to the fullest by connecting you with the services and programs that add to your life, support your independence, and help you stay active. DUOS offers connections for everything from transportation, to food, to finding a new doctor. Whatever is on your to-do list, we're ready!
Your digital DUOS account is available 24/7 to offer recommendations and connections.
Since DUOS is made available at no cost to you through your health insurance, you will likely have access to DUOS as long as you remain on your current health plan (or switch to another plan that offers DUOS). To confirm your eligibility, give us a call at (855) 212-9242 (TTY: 711), 9 am-9 pm ET, Monday - Friday, or sign up here.
Yep, DUOS is a team of real people! We are ready to help if you have specific questions or want to chat - reach out in your digital account or give us a call.