DUOS connects older adults, caregivers and care teams with the services that help them thrive. Learn more about how DUOS technology helps health plans, providers, and employers improve well-being and satisfaction.
DUOS’ technology leverages AI to match social determinants of health (SDOH) and care navigation needs with best-fit resources in a streamlined digital experience for older adults, caregivers and care teams.
DUOS engages and activates older adults and caregivers to identify barriers to healthy living.
DUOS technology matches aging needs against every MA plan benefit, local community resources, and government programs.
These connections resolve aging needs, close gaps in care, and increase utilization of Annual Wellness Visits.
Connections to in-network providers, prescription savings, and preventive screenings.
Connections to low-cost or no-cost meal delivery services, food banks, and grocery services.
Connections to home modification services, PERS devices, and in-home support for activities of daily living.
Connections to non-emergency medical transportation vendors.
Connections to in-home companionship services, local community centers, and support groups.
Connections to mental health and financial counseling resources and local government assistance programs.
Health plans, providers and employers who implement DUOS can expect targeted engagement efforts to strategically surface aging needs; a unified benefits and services interface with the streamlined application of supplemental and SSBCI benefits; and improved member experience and value measured through improvements in benefit utilization, satisfaction surveys, and retention.
If you support older adults, caregivers or care teams, learn more about how DUOS’ technology can help.
A lost motorized scooter was making Joann’s world smaller and smaller.
DUOS found out that her new scooter was stuck overseas with no ETA, so we helped her get a prescription for a new one.
Joann took it from there! With prescription in hand, she felt confident insisting that the scooter company make it right.
With a big surgery ahead, John
was feeling anxious and alone.
DUOS made John feel comfortable acknowledging that he didn’t have a ride or someone to lean on after his surgery.
John got a ride to and from the surgery, plus supplies and support for his recovery—all with the approval of his doctor.
A computer error left Roy without a second vaccine appointment.
Dealing with a pharmacy can feel impossible, but DUOS wasn’t going to let automated systems and wait times stop Roy.
After DUOS advocated on Roy’s behalf, the VP of the pharmacy called to apologize and set up a next-day appointment.
Managing Esther’s provider visits was getting confusing and time-consuming for her—and her kids.
DUOS connected Esther with door-to-door rides that are affordable and that let her keep her independence.
Esther got to the doctor and back no problem, and her daughter Laura was able to go on her family vacation.
Education never stops. Emma
wanted to earn a law degree and we said, “Yes, your honor.”
DUOS helped Emma navigate the paperwork, enrollment, and course scheduling.
Emma and her Duo worked together to set up her computer and learn all the apps she needed for online school.
Broken hearing aids could have ruined Jean’s road trip.
DUOS helped Jean find an audiology office to make last-minute repairs to her hearing aids.
Jean’s was able to adjust her plans and get back to the beach in no time.