Make a big difference with us

Technology and engagement services for health plans and provider organizations to address aging needs and drive quality outcomes

Contact Us

What we help with

We're the key to unlocking the member loyalty and business performance trapped in your underutilized supplemental benefits.

Transportation

Arranging rides to the doctor, into town… wherever

Groceries & meals

Scheduling grocery deliveries or connecting older adults to free or affordable meals

Care navigation

Finding doctors, filling prescriptions, securing savings, and more

Home safety

Coordinating home repairs or looking for someplace new

Social engagement

Discovering classes and social groups older adults are interested in

Financial health

Getting coverage with Medicaid and Medicare, plus accessing medication discounts

The DUOS System of Aging

HOw it's going

We impact your highest priority metrics for quality and patient experience. Here’s what you can expect.

88

Net promoter
score

Last 30 days, lifetime 88+

85%

Member
retention

Over 6 months

93%

Needs
met

Of all requests

HEDIS Measures

Annual wellness visits, screenings, and medication adherence

CAHPS
Scores

Based on improved member
experience

Admissions & readmissions

ER & IP admissions;
30-day, all-cause readmissions

HOW IT WORKS

Find &
activate

We work with our partners to identify older adults or caregivers who are in need. Then, we enroll them through direct marketing and referrals.

Create
to-do List

We build a comprehensive to-do list based on our partners’ data and the needs that older adults and caregivers identify.

Manage
to-do list

We coordinate to-do’s and ensure that the needs of older adults are met through local community resources and the benefits our partners provide.

WHY WE DO IT

These stats have one thing in common. We call it social determinants of aging (SDoA): Older adults either don’t have the support they need to get older at home, or they pay astronomically expensive prices to get it.

We address SDoA head-on. By combining technology with a human touch, we help older adults with their most common problems, plus the unique things they need help with.

9 in 10 Boomers want to stay at home as they get older1
15 million people ages 65+ live alone2
51% of older adults have at least one unmet social need3
9 in 10 Boomers want to stay at home as they get older4
70% of unpaid caregivers report mental health issues4
A nursing home costs $105,850/year on average5
Sources